" ... O scale Modular (Wall System) - I recently completed a warehouse from these excellent kits.  All parts square and fit tight, resulting in a straight square model. So much flexibility in design. The modules supplied would build a 4 story structure, but that was too tall for my layout, so I cut out one floor down."

- Tony M., St. Louis MO

"Nick, I built the N Scale Olympia kit at the weekend and I'm thrilled!

I've never had such a well thought-out and precisely laser-cut kit for N scale in my hands...even the windows were easy to install. "

- Friedhelm W., Germany

"Hi Nick,You’re customer service is indeed as fine as your models are!! I received the kit the other day and haven’t even opened it yet. Then I get the email concerning the window frame issue, an apology and a solution. Can’t thank you enough, rare behavior indeed in this day and age. 
By the way your models are fantastic, I’m an avowed structure scratch builder but I enjoy immensely your kits;  you create some of the finest brick detail of any manufacturer I’ve encountered in over 45 years of modeling. 
Thanks again and Happy Holidays,
- Don S. Tucson AZ

"10 years WOW!! (ITLA business anniversary) I have been a customer of yours from the very beginning. Your kits are outstanding. The quality of the material you provide in your kits and the assembly instructions are second to none. I have purchased 7 structures and 21 of your HO Scale Wall Module System kits  these past 10 years.

My model railroad buddies always have the wow factor when they see these structures for the first time. They have become instant customers of yours. And let's not forget you outstanding customer service. Looking forward to the next 10 years and purchasing more structures from ITLA."

- Pete L.

"I’m sure you have plenty of photos from your many builders of kits, but this is one of my favorites, in N scale (Allstate Machine Tool). 

I have 125+ laser and pre-laser craftsman wood kits on my layout.  Many from N  Scale Architect, Bar Mills, American Model Builders, Motrak, Monroe Models, Blair Line, Republic Locomotive Works, Rail Model Builders, Branchline Trains, JL Innovation, GS Laser Kits, RS Laser kits." 

Your kits are unmatched.

- David N., OH

"I can’t wait to start assembling these (Elevated Railway Structure) kits!  I will absolutely send pictures and post on social media.  You stand out in a crowd of companies with customer service that goes above and beyond.  Thanks again."

- Gregory K., AZ

 "Just a word of thanks for your wonderful customer service. The (O scale) Olympia Tool and Die kit shows real commitment to quality.

I appreciate the effort expended in the production of such a high caliber product. Everything arrived safely and in a timely fashion.  "

- Florian B., WI

"My congratulations to you and your manufacturing process that is clearly the class of the industry. All those close tolerance fittings worked absolutely perfectly; no other craftsman kit producer comes even close! The Southside Hotel is a magnificent effort on your part. "

- Bill G., Leander Tx

"As I approach the end of my second ITLA kit build, I honestly say that I have enjoyed building your product more than that of any other. Creativity of design & engineering are superb."

- Joe D., Calgary AB

"I finally started work on my N-scale Allstate Machine. It is impressive and wonderful!When I received it I was so pleased with the packaging. Everything was neatly packaged, I saw the color instruction manual, and the bags seemed to precious to even open. Once I pulled out the sheets I was amazed. The clean, tidy and well-marked sheets were of a level beyond what else I have purchased over the years. I knew the fit and finish would be perfect. I immediately felt I purchased something of high value and would enjoy the experience.Looking at the detail was thrilling. The brickwork is so CLEAN! The part cuts are precise and very narrow. I am impressed with how well you manage your laser. The number of details included is plentiful. And I love how you held the printed parts in place. Brilliant!"

- J. Palecki, Ranoake VA

"I just want to provide positive feedback on the 2 beautiful N scale kits I recently built (Allstate Machine and Cosmo Motors).

The precision cutting is fabulous and the finished product is outstanding. I have been doing this for a long time in HO and N scale and I was tired of the plastic kits. I decided to give your products a try to create some diversity to my layout.

Wow was I satisfied. I love how well these kits came together and the fact that I could use wood glue!!! Now these are not for the faint of heart, they require work and patience but really I am extremely pleased."

- Russ. A.

"Just a quick note of thanks for your wonderful products. I have been looking at them for several years now and finally decided to buy a few kits. The quality and instructions are very impressive. Also is quite refreshing to get away from plastic for a while and work with something that's a lot more receptive to painting and weathering. "

- Loren C

" Hi Nick, first off, I want to say how impressed I am with the quality of your kits! I’ve never seen a model where everything fits as well as it does! The detail of the brick and other aspects are so realistic. Everything right down to the packaging is first class. I was blown away by it! "

- Brian S. 

"Received my order today.  First and foremost, your handwritten thank you note made me smile. We’re living in a time and a place where civility has vanished. Thanks for proof that there are still nice people out there. 

Second, the products are amazing. Best quality I’ve ever seen. And you have struck the perfect balance between the time required and the amount of effort/complexity. Hours and hours of time spent cutting and gluing hundreds of small pieces of wood isn’t really that much fun after about 10 minutes.

Best to you and your company."

- R. Hamilton

"ITLA has great products and, being a small company, its customers are treated like old friends. It's pleasure to deal with Nick and his colleagues."

- Hessel V., Owen Sound, Ontario

"Thank you for the clarification and also the advice on the paint.Looking forward to getting started on these. I really am amazed at the quality of these kits. You have a lot to be proud of here."

- Chuck

"I recently received the Southside Hotel HO kit. I've built 30 or so craftsman structure kits over the past few years but none compare to the quality of the laser etched parts of this kit. They are the best I've ever seen. Thank you for spending an enormous amount of time to ensure the accuracy of these parts. It makes a difference and it's appreciated.

Once I have the kit completed I'll send some pics..."

- Bob F., Kingston, Ontario

"ITLA Scale Models Inc. Nick, I’m a HUGE fan of all the ITLA products I’ve worked with. My honest opinion of building them, “They are the BEST!” I’ll be doing another video of another ITLA structure in the near future. Thank you and your team for creating such a versatile kit and using quality materials."

- William ... Soo the Milwaukee Road You Tube Channel.

"I was also introduced to 'ITLA' at Trainfest a few years back and am very impressed with the products. I seen for the first time in person this year at 'Trainfest' your modular wall system and after figuring out what it is I need, I plan on ordering some wall panel sections for a modular layout. You guys are producing a fine product. Keep up the good work." 

- Bart

"Well made. Easy-to-follow instructions. Look amazing when completed."

"Oh the new walls you emailed out (Newsletter) yesterday (Industrial Wall Modules)... I will buy them all!    Gonna make a rail served brewery background building about 20" long.

I can't stand plastic kits so my DPM factories I never built are going to the donate to the club pile."

- Dan

"Nick, thank you for cutting the wall pieces and the excellent assistance.  Not only are your models amazing, but your attention to our request exceeds our imagination.  We can't wait to start building and look forward to sharing the finished (Allstate) factory with you."

- Alan